Last updated: February 2026
Each user receives a fully isolated workspace. Your conversations, memories, and agent configuration are never shared with or accessible to other users.
We collect your email address for authentication, your subscription/billing information (processed by Stripe), and the conversations you have with your AI agent to provide the memory feature.
Your conversations are processed by Anthropic's Claude API. Please refer to Anthropic's data retention and privacy policies for details on how they handle API requests.
We do not share, sell, or transfer your data to other users, advertisers, or third parties beyond what is necessary to provide the service (Stripe for payments, Anthropic for AI processing).
You may request deletion of your account and all associated data by contacting us. Upon account deletion, all conversation history, memories, and agent configuration will be permanently removed.
For privacy questions, contact us at privacy@ex-machina.app.